Support
How can we help?
Everything about talking to SayChow — and trusting what it logs.
Logging by voice
How do I log a meal?
Tap the persimmon mic on the Talk tab and say what you ate in plain language — “a chicken caesar wrap and an iced latte.” Tap the mic again to stop. SayChow turns it into individual items with calories and macros, then drops you on the Review screen to confirm and Save.
The mic isn’t working.
SayChow needs microphone and speech-recognition permission. If you tapped “Don’t Allow,” open iOS Settings → SayChow and enable Microphone and Speech Recognition. Speech is recognized on-device, so it also needs a moment after a fresh install.
Can I scan a barcode instead?
Yes. Tap Scan a barcode on the Talk tab and point your camera at a package. SayChow pulls the exact label nutrition from Open Food Facts. Camera access is required, and scanning works best on a real device.
Accuracy & confidence
What do the green check and amber flag mean?
They’re SayChow’s honesty signal. A green ✓ Sure means the grounded sources agree on that item. An amber ? Refine means it’s a rough estimate — the sources disagree or the item is ambiguous. No other tracker shows you this; most just display one confident number.
How do I sharpen a rough item?
Tap the amber ? Refine chip and answer the quick question (“with mayo?”, “small, medium, or large?”). SayChow re-checks and updates that item’s number and confidence in place. Voice clarification is a Pro feature.
Why is an estimate off sometimes?
Calorie and macro figures are AI- and database-derived estimates, not lab measurements. That’s exactly why SayChow shows confidence — so you know which numbers to trust and which to double-check. You can always edit a meal after saving.
Pro & billing
What’s the difference between Free and Pro?
Free gives you fast voice logging, barcode scanning, daily macros and your streak, with AI estimates. Pro adds grounded, restaurant-grade accuracy, a confidence signal on every item, and one-tap voice clarification.
How much does Pro cost?
Weekly $4.99, Yearly $49.99 (with a 3-day free trial), or Lifetime $99 one-time. Prices may vary by region.
How do I restore or cancel?
Restore: Settings → Restore Purchases. Cancel: iOS Settings → your Apple ID → Subscriptions → SayChow. Cancel at least 24 hours before a period ends to avoid the next charge; the free trial converts to paid unless cancelled in time.
Privacy & data
Where is my food log stored?
On your iPhone. Your meals, goals and streak live in the app’s on-device database — there’s no account and no server copy. Deleting the app removes them.
What gets sent off my device?
Only what’s needed to identify food: the text of what you said goes to our nutrition service, and scanned barcodes go to Open Food Facts. Your raw audio stays on-device. No ads, no third-party trackers. See the
Privacy Policy.
How do I delete my data?
Settings → Your data → Clear all logged meals wipes your log instantly. Deleting the app also removes everything from your device.
